Fully Booked: The Profit Toolkit for Small Hotels & B&Bs

Running a small hotel shouldn't mean the hotel runs you.Fully Booked is a practical, straight-talking guide for independent hotel, B&B and guesthouse owners who want a more profitable property, smoother operations and a business that doesn't depend on them being everywhere at once.Drawing on more than 20 years of hands-on hospitality experience, Jimmy Wallster takes you through the systems, decisions and everyday realities that make small properties work - without corporate jargon or unrealistic theory.And this isn't just a book to read and put back on the shelf.Fully Booked includes access to a collection of practical downloadable toolkits, checklists and templates designed to help you put the ideas in the book into action in your own property.Inside, you'll learn how to:• Build simple systems that keep the property running consistently• Understand where your money is actually going - and where profit disappears• Improve housekeeping efficiency without sacrificing quality• Create a guest experience people remember, review and recommend• Hire, train and manage a team you can trust• Price rooms intelligently and work effectively with OTAs and direct bookings• Decide which groups and business are actually worth taking• Handle low season without panicking or destroying your rates• Build a property that can operate without you constantly being thereAlong the way, the companion resources give you practical tools you can adapt and use rather than forcing you to build everything from scratch.Whether you're opening your first small property or you've been running one for years and feel like the business has slowly taken over your life, Fully Booked is designed to help you step back, get organized and take control.You don't need a bigger hotel.You need a better-running one.