Inquiring Organization

Organizations behave as knowledge-seeking communities when their members share beliefs about cause-and-effect relationships, norms for evaluating information, and values that guide the translation of knowledge to practice. What are the practices, arrangements, and mechanisms that make up how an organization knows what it knows? What are the underlying values and norms that shape the character and orientation of these methods? What can we learn from failures and disasters in organizational learning -- and how do organizations become susceptible to common learning traps such as the self-fulfilling prophecy, groupthink, group polarization, learning myopia, and selective information processing? In The Inquiring Organization, Chun Wei Choo examines how an organization''s knowledge-acquisition and information-seeking leads to the construction of beliefs and the formation of epistemic practices that can affect its capacity to learn and grow. The book explores the