Lean Six Sigma For Dummies

Learn to: Enhance business efficiency and reduce wasteImprove communication channels and streamline corporate processesIncrease customer satisfaction by reducing performance problemsFine-tune your business processes and maximise the quality and efficiency of your organisation If you want to make your organisation or team more productive, you have to change the way it thinks. Combining the leading improvement methods of Six Sigma and Lean, this winning technique drives performance to the next level. Lean Six Sigma For Dummies outlines the key concepts of this strategy in plain English and explains how you can use it to get the very best out of your business. Get to grips with Lean Six Sigma basics - understand the key principles and discover how they workLearn about crucial improvement techniques - find out what Lean Six Sigma can do for your organisationAssess current performance - gather information and pinpoint factors affecting the speed and quality of your operating systemsImprove your business processes - use Lean Six Sigma to make your day-to-day activities run more smoothly'This book should be compulsory reading for anyone wishing to improve the performance of their organisation [...] the remarkable results will ensure that it's worth your while.'—Joe Goasdoué, Chief Executive, British Quality Foundation Open the book and find: How to identify the needs of your customers or partnersWays to track the processes you want to improveTechniques to monitor performance indicatorsHow to analyse problems and present your findingsMethods to prevent waste and non-value-add stepsWays to tackle workflow bottlenecksHow to maximise the efficiency of the people you work with