Making Sense Digitally Conversational Coherence in Online and Mixed-Mode Contexts

Through four case studies, Making Sense Digitally investigates the characteristics of technology-rich communication situations and the interaction taking place there. The case studies presented here deal with inteltwined threads in instant messaging conversations,multi modal feedback in desktop video conferencing, attention and mode switching during conversational multitasking, and conversation initiation in a technology-rich shared physical environment. Building on an interactional and ecologic