Roadmap to Strategic HR

This guide is a sorely needed prescription for achieving strategic focus in complex organizations. Drawn from the author’s 25+ years of experience and insights as an HR practitioner at Hallmark and other companies, Roadmap to Strategic HR outlines a 10-step, results-oriented plan for making the transition. It helps you integrate top-quality tactical work with innovative internal systems -- talent systems, training systems, reward systems, or work processes -- that will meet the strategic business demands of your organization. Easy-to-read, thought-provoking, and packed with real-world examples of what worked and what didn’t at Hallmark, this book helps you: Boil down the reams of research and concepts into a comprehensible plan you can successfully implement. Understand the business realities that are driving change, including employees afraid for their jobs, and demanding and scarce customers. Compress the multitude of HR activities into five fundamental processes: workforce